Frequently Asked Questions
When will I receive my order?
All our orders are processed within 1 to 2 business days. Delivery time is 7 to 14 business days depending on your location. A tracking number will be sent to you by email upon shipment.
Is delivery free?
Yes! Delivery is 100% free on all orders, with no minimum purchase.
Is the water bottle suitable for all dogs?
Absolutely. It suits all sizes - small, medium, and large dogs. The integrated bowl adjusts easily.
Is it safe for my dog?
Yes, 100% safe. The stainless steel used is certified BPA-free and free of chemicals dangerous for your pet.
Can I return the product if it doesn't suit me?
Of course. You have 14 days to contact us after receipt. We'll find a solution together, stress-free.
How can we reach you?
By email: wafwaf.product@gmail.com – we reply within 24 hours.