Frequently Asked Questions
When will I receive my order and which countries do you ship to?
All our orders are processed within 1 to 2 business days. Delivery times depend on your country:
Delivery within 6 to 15 business days: Belgium, France, Germany, Netherlands, Luxembourg, Italy, Spain, Portugal, Ireland, Austria, Denmark, Finland, Sweden, Norway, Poland, Switzerland, United Kingdom, Czech Republic, Bulgaria, Estonia, Greece, Hungary, Lithuania, Romania, Slovakia, United States, Canada, Australia, New Zealand, Japan, United Arab Emirates, South Africa, Colombia.
Delivery within 10 to 60 business days (up to 90 days for Argentina): Andorra, Argentina, Bolivia, Chile, Costa Rica, Ecuador, Egypt, El Salvador, Guatemala, Honduras, Mexico, Morocco, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela, Dominican Republic.
A tracking number will be sent to you by email upon shipment.
Is delivery free?
Yes! Delivery is 100% free on all orders, with no minimum purchase.
Is the water bottle suitable for all dogs?
Absolutely. It suits all sizes - small, medium, and large dogs. The integrated bowl adjusts easily.
Is it safe for my dog?
Yes, 100% safe. The stainless steel used is certified BPA-free and free of chemicals dangerous for your pet.
How can we reach you?
Visit our Contact page, or email us directly at contact@wafproduct.com.