Terms of service
OVERVIEW
Welcome to WAF! The terms "we," "our," and "us" refer to WAF. WAF operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). WAF uses the Shopify platform, which enables us to offer you the Services.
The terms and conditions below, together with the policies referenced herein (the "Terms of Service" or "ToS"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you have reached the age of legal majority in your country of residence, and you give us your consent to allow your minor children to use the Services on the devices you own, purchase, or manage.
To use the Services, including to access or browse our online stores or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all the rights necessary to provide this information.
You are solely responsible for the security of your account credentials and for any activity related to your account. You are not authorized to transfer, sell, assign, or license your account to another person.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to accurately present our products and services in our online stores. Please note, however, that the colors or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you have purchased will meet your expectations or be identical to what is presented or rendered in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to withdraw a product from sale at any time and may limit the quantities of products we offer to a person, geographic region, or jurisdiction, on a case-by-case basis.
ARTICLE 3 - ORDERS
When you place an order, you make an offer to purchase. WAF reserves the right to accept or refuse your order, for any reason, at its discretion. Your order is only considered accepted after written confirmation from WAF. We must receive and process your payment before your order is validated. Please review your order carefully before submitting it, as WAF may not be able to accept cancellation requests once the order is confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided when placing the order.
Your purchases are subject to the return or exchange conditions in accordance with our Refund Policy.
You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.
ARTICLE 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time of the order and will be indicated in the confirmation email of your order. Unless expressly stated otherwise, the prices displayed do not include taxes, shipping fees, handling fees, customs duties, or import charges.
The prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. From time to time, we may offer promotions on our Services that may affect prices and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and their expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use this card for the purchase, (iii) the charges incurred will be honored by your card-issuing company, and (iv) you will pay the charges incurred at the displayed prices, including shipping and handling fees, as well as all applicable taxes.
ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delivery or shipping delays. All delivery times indicated are estimates and are not guaranteed. We disclaim all responsibility for delays caused by carriers, customs formalities, or any event beyond our control. As soon as the products are handed over to the carrier, ownership and the risk of loss are transferred to you.
ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including, without limitation, all trademarks, marks, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of WAF, its affiliates, or its licensors. They are protected by Belgian, European, and foreign laws on patents, copyrights, and intellectual property.
These Terms authorize you to use the Services solely for personal and non-commercial purposes. You are not authorized to reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided otherwise in these Terms, nothing shall be construed as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of WAF, Shopify, or a third party. Any unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted in these Terms are reserved by WAF.
WAF's names, logos, product and service names, designs, and slogans are trademarks of WAF, its affiliates, or its licensors. You may not use them without WAF's prior written authorization. Shopify's name, logo, product and service names, designs, and slogans are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
ARTICLE 7 - OPTIONAL TOOLS
You may be led to use customer tools offered by third parties as part of the Services, tools that we do not monitor and over which we have no control or ability to contribute.
You acknowledge and agree that we provide access to these tools "as is" and "as available," without warranty, representation, or condition of any kind, and without endorsement on our part. We disclaim all liability arising from or related to your use of optional third-party tools.
The use of optional tools offered on the site is at your sole responsibility and discretion. It is your responsibility to ensure that you are familiar with and accept the conditions applicable to these tools, as defined by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the provision of new tools and resources). These new features will be considered an integral part of the Services and will be subject to these Terms of Service.
ARTICLE 8 - LINKS TO THIRD PARTIES
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We disclaim all liability for any harm or damage related to your access to third-party websites, or to the purchase or use of products, services, resources, or content on these sites. We invite you to carefully review the policies and practices of third parties and to ensure that you understand them before making any transaction. Claims, complaints, concerns, or questions regarding third-party products and services should be addressed directly to the relevant third party.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
WAF is powered by Shopify, which enables us to offer you the Services. However, any sale or purchase made in our Store is made directly with WAF. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and WAF, including any damage, harm, or loss resulting from the products or services purchased. You hereby expressly release Shopify and its affiliates from any claim, damage, and liability arising from or related to your purchase and transaction with WAF.
ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and some personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than the one where you reside, in order to provide you with the services. See our privacy policy for more details on how we, Shopify, and our partners use your personal information.
ARTICLE 11 - FEEDBACK
If you submit, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display this Feedback for any purpose, including commercial purposes. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all the rights necessary to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; (iii) your Feedback complies with these Terms. We are and will be under no obligation (1) to maintain the confidentiality of your Feedback; (2) to pay any compensation for your Feedback; (3) to respond to your Feedback.
We may, without being obligated to, monitor, modify, or delete any Feedback that we deem, in our sole discretion, illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any party or these Terms of Service.
You agree that your Feedback will not infringe any third-party rights, including copyrights, trademarks, data protection, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory, illegal, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Services or any related website. You are prohibited from using a falsified email address, impersonating others, or misleading us or third parties about the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We disclaim all liability and cannot be held responsible for Feedback posted by you or a third party.
ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, in particular regarding product descriptions, prices, promotions, offers, shipping fees, transit times, or product availability. We reserve the right to correct any error, inaccuracy, or omission, as well as to modify or update information or cancel orders in the event of inaccurate information, at any time and without notice (including after the submission of your order).
ARTICLE 13 - PROHIBITED USES
You may only access and use the Services for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) in violation of any international, federal, provincial, state, or local regulation, rule, or law; (c) in a way that infringes the intellectual property rights of WAF, Shopify, or third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, use, or reuse any content that does not comply with these Terms; (g) to transmit or cause the sending of any advertising or promotional material, including "spam," "chain letters," "junk mail," or any other similar solicitation; (h) to impersonate a person or entity, or attempt to do so; (i) to engage in any behavior that may restrict or hinder the use or enjoyment of the Services by others, or that, in our judgment, could harm WAF, Shopify, the users of the Services, or expose them to any liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that could affect the operation or exploitation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spam, phishing, pharming, or pretexting practices through the Services; (e) use robots, spiders, scraping, harvesting, or data extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; (f) interfere with, circumvent, or neutralize the security or authorization features, robot exclusion headers, or any other measures we put in place to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any of the provisions of these Terms.
ARTICLE 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, authorize, enable, or cause the deployment of an Agent to access, use, or interact with the Services. An "Agent" means any software or service acting autonomously or semi-autonomously on behalf of a person or entity, or on their instructions, and which may be run on a device owned or used by a person, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it permanently identifies itself and operates in strict compliance with the conditions set out in section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have asked that Agent to refrain from accessing, using, or interacting with any service.
14.3 We may limit, including through technical measures, the possibility and manner in which an Agent accesses, uses, and interacts with the Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, indicate that the request comes from an Agent and disclose the name of the Agent by including the following mention in the user agent string: "Agent/[agent name]"; (ii) not conceal or hide the fact that the access, use, or interactions come from an Agent, in particular by (a) imitating human behavior or interaction patterns, or (b) circumventing or completing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) honestly answer any question or prompt intended to determine whether the interactions come from a human or a computer; (iv) not circumvent or avoid any measure intended to block, limit, modify, or control the access, use, or interactions of Agents with the Services.
ARTICLE 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.
The following articles will remain applicable after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, as well as any other provision whose nature implies that it should survive termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for purely informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranty regarding the consequences arising from the use of this information by you, any other visitor of the Services, or any person informed of its content.
EXCEPT AS EXPRESSLY STATED BY WAF, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY WARRANTY, REPRESENTATION, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.
ARTICLE 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WAF, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL HARM OF ANY KIND WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR HARM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THEIR POSSIBILITY.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless WAF, Shopify, as well as our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers, from any loss, damage, liability, or claim, including reasonable attorneys' fees, owed to a third party and arising from (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of a law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim covered by this warranty, provided that a failure to promptly notify you does not release you from your obligations, unless you suffer substantial prejudice as a result. We may handle the defense and settlement of any claim at your expense, including the choice of legal counsel, but we will not settle a claim involving non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You will cooperate in the defense of claims covered by this warranty, in particular by providing relevant documents.
ARTICLE 19 - SEVERABILITY
In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision will remain applicable to the maximum extent permitted by applicable law, and the unenforceable part will be deemed severed from these Terms of Service. Such a determination will not affect the validity or enforceability of the remaining provisions.
ARTICLE 20 - WAIVER; ENTIRE AGREEMENT
The failure to exercise or require the exercise of a right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service, together with the policies or usage rules published by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreement, communication, or proposal, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.
ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any attempted unauthorized assignment will be deemed null and void. We may transfer, assign, or delegate these Terms as well as our rights and obligations without your consent or prior notice.
ARTICLE 22 - GOVERNING LAW
These Terms of Service, as well as any separate agreement under which we provide you with the Services, will be governed by and construed in accordance with Belgian law. You and WAF expressly consent to the jurisdiction of the competent courts of Belgium for any dispute relating to these Terms.
ARTICLE 23 - HEADINGS
The headings used in this agreement are inserted for convenience and will not affect or limit the interpretation of these Terms.
ARTICLE 24 - MODIFICATION OF THE TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting the updates and changes on our website. It is your responsibility to periodically check our site for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and these changes will take effect on the date indicated in the notice. Your continued use of or access to the Services after the posting of changes to these Terms constitutes acceptance of them.
ARTICLE 25 - CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us at: contact@wafproduct.com.
Our contact details are provided below:
WAF
contact@wafproduct.com